When you schedule a lesson with me, you agree to the following terms and conditions:
- I regret I do not currently offer lessons for children aged under 18. This may change. Please register your interest here here if you would like to know if this changes.
- I reserve the right to cancel reservations and/or refuse new customers without offering an explanation. I will not do this without good reason. If I do so, I will refund any pre-payment made.
- You may cancel your reservation for any reason and have any pre-payment refunded at any time, unless there are less than 24 hours remaining before your scheduled lesson. Please email me to request your refund, if applicable.
- You may reschedule as many times as you want at no extra cost provided there are at least 24 hours remaining before your appointment.
- You may not reschedule a lesson within 24 hours of its scheduled start time.
- I regret I cannot offer refunds for reservations which are cancelled less than 24 hours in advance.
- If you are less than 20 minutes late for your reservation, our session will go ahead for the balance of the sixty minutes.
- If you are more than 20 minutes late for your reservation, I will regretfully consider this a short-notice cancellation — see point 6.
- In the unlikely event that I am more than 20 minutes late for a reservation, or if I need to cancel a reservation less than 24 hours in advance, I will fully refund any pre-payment.